Refund policy
Our Products
Product Representation and Descriptions
We are committed to providing high-quality products. For detailed information, please visit the specific product pages on our Website.
While we make every effort to display our Products as accurately as electronic media allows, the images on our Website are for illustrative purposes only. We cannot guarantee that your screen’s display will exactly match the actual product; colors and finishes may vary slightly depending on your screen settings and resolution.
Each product is sold subject to its description. We take all reasonable care to ensure that all details, descriptions, and prices are correct at the time the information is entered into the system.
Accuracy of Information and Suitability
Although we aim to keep the Website as up-to-date as possible, the information appearing at a specific time may not always reflect the exact status at the moment you place an order.
-
Dimensions: Provided measurements are for guidance only.
-
Access: Before ordering, please ensure there is sufficient clearance to move the products through doors, windows, and restricted passageways.
Availability
All products are subject to availability. If a product you have ordered is temporarily out of stock or has been discontinued by the manufacturer:
-
We will notify you by email as soon as possible.
-
We will offer you a suitable replacement.
-
You may choose to accept the replacement or cancel your order for a full refund.
Changes to an Order
Product Specification Changes
We reserve the right to amend the specifications of our products if required by applicable legal or regulatory requirements. For example, this may occur if a specific chemical or material is no longer permitted in a product's formulation.
Customer-Requested Changes
If you wish to make a change to your order, please contact us immediately. We will inform you if the change is possible. If it is, we will notify you of any adjustments to:
-
The price of the Products.
-
The delivery schedule.
-
Any other necessary modifications resulting from your request.
We will then ask you to confirm whether you wish to proceed with the change.
